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Templates · E-commerce

E-commerce invoice template (with a filled sample)

Units, custom options and freight on one commercial invoice — a sample wholesale order for a ceramics studio, plus a blank template.

E-commerce invoice sample

Filled sample · A4 · units, custom options, freight

PDF, ~3 KB. The product details are fictional; the generator is free and runs in your browser.

What the sample shows

  • A product line with 24 units at a unit price
  • A custom option charged per piece
  • Freight as a separate line by box count
  • A resale-certificate tax note instead of a tax line
  • Net 7 terms for a wholesale account
E-commerce invoice sample preview
E-commerce invoice sample · A4 · open full size

Make the product lines match the order

Use the product name the buyer ordered, the variant, the SKU if they use one, and the quantity. On a wholesale order, a mismatch between the packing slip and the invoice is an automatic query. If the buyer’s PO has its own line numbers, keep the same order on the invoice.

Shipping and fulfillment

Charge freight as its own line rather than burying it in the unit price. State who arranged the carrier and whether the shipment is insured. If the order ships in several boxes, say how many and give the tracking numbers in the notes or by email.

Sales tax and resale certificates

A wholesale buyer may give you a resale certificate, which can remove sales tax from the order. Keep the certificate on file, check that it is valid for the state, and put a short note on the invoice — “Sales tax exempt — resale certificate on file” — instead of a zero tax line. If you are not sure, collect the tax and let the buyer claim it back; do not guess.

Returns and credits

Do not edit an invoice after it has been sent. If a customer returns goods, issue a credit note for the returned amount and keep the original invoice intact. That way the paper trail matches the payments and the inventory.

The consumer version

For a single consumer order, the receipt or order confirmation usually does the job; a full commercial invoice is what business buyers need. The same generator works for both — turn off tax if it does not apply, and keep the order number consistent.

FAQ

Do I need an invoice for every order?

Business buyers usually need one. For consumer orders, an order confirmation or receipt may be enough, but a proper invoice makes returns and record keeping easier.

Should shipping be taxed?

It varies by state and by whether shipping is separately stated. Check the rule for the states you ship to; this is general information, not tax advice.

What is a resale certificate?

A document a business buyer provides to buy goods for resale without paying sales tax. The form and rules are state-specific; keep a copy on file.

How do I handle a return?

Issue a credit note for the returned goods and keep the original invoice. If the customer already paid, refund the credit amount or apply it to the next order.

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